Help Center

Frequently Asked Questions

Everything you need to know about SecureLink. Can't find an answer? Contact support.

General

What is SecureLink?

SecureLink is a cybersecurity platform that protects you from malicious links, monitors your domain's security health, and alerts you when your data appears in dark web breaches. It includes a browser extension for real-time link scanning, a domain health check tool, dark web monitoring, and an attack surface monitor for businesses.

Do I need an account to use SecureLink?

No account is needed to run a domain health check on the website — you get 3 free checks per day without signing up. The browser extension also works without an account for up to 15 URL scans per day. Creating a free account removes all limits and gives you unlimited scans, unlimited health checks, 7-day scan history, and access to the full dashboard.

What does SecureLink scan for?

SecureLink checks URLs against multiple threat intelligence databases to detect phishing sites, malware distribution pages, scam sites, and known exploit kits. For domain health checks, it scans SSL certificate validity, SPF and DMARC email authentication records, HTTP security headers, and open port exposure.

How accurate is the threat detection?

SecureLink uses an AI-powered scoring engine that cross-references results from 10+ threat intelligence sources including VirusTotal and Google Safe Browsing. Scans complete in under 2 seconds on average. Like any automated system, false positives can occasionally occur — you can always choose to proceed past a warning if you trust the site.

Browser Extension

Which browsers are supported?

SecureLink is currently available on Google Chrome via the Chrome Web Store. Support for Microsoft Edge and Firefox is in development.

Does the extension slow down my browser?

No. The extension runs entirely in the background using Chrome's service worker architecture. URL scans happen asynchronously so they never block page loads or affect browsing speed.

How do I scan a link before clicking it?

Right-click any hyperlink on any page and select Scan with SecureLink. The extension popup will open and show you the result instantly — without navigating to the page. You can also paste any URL directly into the popup's manual scanner.

What does the badge counter on the extension icon mean?

The red badge number on the SecureLink icon shows how many threats have been blocked in the current session. It persists across browser restarts. You can reset it by clicking Clear in the extension popup.

Can I use the extension without a SecureLink account?

Yes. The extension scans URLs and shows warnings without requiring an account. Signing in with a free SecureLink account syncs your scan history to your dashboard and gives you access to manual URL scanning and all dashboard features.

Domain Health & Monitoring

What does the domain health check look for?

The health check scans a domain for: SSL certificate validity and expiry date, SPF and DMARC email authentication records, HTTP security headers (HSTS, CSP, X-Frame-Options, etc.), and open port exposure. It produces an overall security grade from A to F and highlights specific issues to fix.

How many free health checks do I get?

Anonymous visitors get 3 domain health checks per day. Creating a free account removes this limit — authenticated users get unlimited health checks regardless of plan. Pro and Enterprise users can also export results as a PDF report.

What is Attack Surface Monitoring?

Attack Surface Monitoring (Enterprise) continuously scans up to 25 of your domains on an hourly schedule. It tracks changes in SSL status, security headers, DNS records, open ports, and detects new technologies. You receive automated alerts whenever a change is detected that could indicate a security regression or intrusion.

Can I export health check results?

Yes. Pro and Enterprise users can export any domain health check as a branded PDF report. The report includes the security score, grade, SSL/SPF/DMARC status, and a full findings summary — suitable for sharing with clients or stakeholders.

Dark Web Monitoring

How does dark web monitoring work?

You register email addresses to monitor and SecureLink continuously checks them against known data breach databases and dark web sources. When your email appears in a new breach, you receive an immediate email alert with details about the breach — including what data was exposed and recommended actions.

How many email addresses can I monitor?

Free accounts do not include dark web monitoring. Pro plan lets you monitor up to 5 email addresses. Enterprise plan includes unlimited email monitoring.

Is my email address shared with anyone?

No. Your email addresses are stored securely and used only for breach lookup purposes. We do not share, sell, or use your email addresses for marketing. See our Privacy Policy for full details.

Billing & Plans

Can I cancel anytime?

Yes. There are no long-term contracts. You can cancel your subscription at any time and continue using the service until the end of your billing period.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor, Stripe. Your card details are never stored on our servers.

What happens when I hit the daily scan limit?

Anonymous users are limited to 3 domain health checks per day on the website, and 15 URL scans per day via the browser extension. Creating a free account removes all of these limits — all account holders get unlimited scans and health checks.

Is there a free trial for Pro or Enterprise?

Our Free plan lets you try core features without a time limit. When you upgrade, you can cancel within 7 days for a full refund if you're not satisfied.

Do anonymous scan limits roll over to the next day?

No. Anonymous daily limits reset at midnight UTC and do not carry over. Creating a free account removes all scan limits permanently.

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